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Return & Refund Policy

At vhino.shop, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or refund under the conditions below.

1. Return Period
You may request a return within 30 days of receiving your order.

2. Return Conditions
To be eligible for a return, the product must be unused, in its original condition, and preferably in its original packaging. Some products may not be eligible for return due to hygiene, safety, or other applicable restrictions.

3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible and provide your order number and photos of the item.

4. Refunds
Once your return is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be issued to the original payment method.

5. Return Shipping Costs
If the return is due to an incorrect, defective, or damaged item caused by us, we will cover the reasonable return shipping costs. For returns due to personal preference or other reasons not caused by us, the customer may be responsible for return shipping costs.

6. Contact Us
For return or refund requests, please contact us at:

Email: sotostonepcwvnln@gmail.com
Website: vhino.shop